Employee Resources

We may not be your ONLY OPTION,
but we should be your FIRSTOPTION!

Frequently Asked Questions

Do I have to pay for your services?


FirstOption services are always free to all job seekers. We provide a business-to-business service and are compensated by our client partners.

Do you keep a portion of what I make?


In brief, FirstOption is focused on getting you the best possible pay rate for a given position. We charge our client partners a service fee in addition to your pay rate.

How do I get paid?

FirstOption pays weekly every Friday for the previous week worked.

During onboarding, you will elect to be paid via bank account or be issued a pay card. Timecards are expected by EOD on Monday for Monday-Sunday of the previous week.

The client company sends these on your behalf, unless you are told otherwise.

Payroll is processed mid-week and paystubs are emailed.  Payments are distributed at various times, depending on the bank, but will be received no later than Friday morning.  Bank holidays may disrupt this process, but it will always be in your favor.

Do you offer health insurance?


FirstOption absolutely offers our valued team members an affordable, ACA compliant healthcare benefits program.

How do I get a job?

We are focused on finding the right fit for each of our associates.

Once a FirstOption Staffing Specialist contacts you, the process begins. You will have an in-person interview with our recruiting team to ensure we understand what you are seeking in your next career opportunity.

How often should I contact your office?

Communication is key.

We recommend a weekly call to inform our Staffing Specialists that you are still actively seeking work or if anything has changed in your job search. furthermore, this enables our Staffing Specialists to modify their strategies to fit your job-seeking needs.

Do I have to call you when my assignment ends if I want another job?


Absolutely, positively, we want to make sure that nothing has changed in your job search, so we can get back to helping you find another position. Whenever anything changes in your employment situation or job search, please let us know.

Who do I work for, FirstOption or the company you place me with?

It depends.

FirstOption offers several types of opportunities such as temporary, temporary-to-hire, and direct hire (meaning that you become a regular employee for a given company immediately). For both temporary and temporary-to-hire assignments, you are employed by FirstOption, and we are delighted to welcome you to our team!

How long must I work for a company through FirstOption before I can get hired on by that company?

Becoming a full-time employee varies.

Your FirstOption Staffing Specialist is your best resource and will work with you to find the best fit for your individual situation.

How long do job assignments last?

The length of our assignments is based on the needs of our client partners.

During your in-person interview, our Staffing Specialists will discuss which type of employment opportunity is the right fit for you.

Do you have positions available where I work directly for the company you place me with?


FirstOption always offers our client partners the ability to hire our associates full-time. This is considered a direct hire opportunity.

If I don't accept a position you offer me, will you call me again?


Without a doubt, we understand that not every position offered to you is going to meet your needs. However, we will consult with you to set reasonable expectations about the kinds of jobs that are available within the context of your goals and experience.

How can I get to the top of your call list?

Call your Staffing Specialist once a week and let them know if anything has changed in your job search.

This may change who they are contacting in regard to your experience.

What happens if I am not happy in a position FirstOption has placed me in?

Call our Staffing Specialists immediately.

They always want to help. Our focus is always on finding the right fit for you.

What happens if I am injured on my assignment?

If the injury is severe or otherwise urgent, definitely call 911.

Otherwise, call our Staffing Specialists immediately. Your health and safety is our #1 priority.

If I am running late to my assignment, who should I notify?

Call our Staffing Specialists before you are scheduled to arrive at work.

In this case they will contact our client partner to inform them that you are on your way but are running late.

Employee Resources – Your Toolkit for Success at FirstOption Workforce Solutions

Discover a World of Support

Welcome to the Employee Resources page at FirstOption Workforce Solutions! We are dedicated to providing you with the tools you need to thrive in your role. Whether you’re new to the team or a seasoned pro, this page is your go-to destination for valuable information and helpful resources.

Section 1: Getting Started

New Employee Orientation

First, Let’s kick things off on the right foot! Our comprehensive orientation program ensures you’re well-equipped with the knowledge you need to excel in your position.

Company Culture

Next, Dive into the heart of FirstOption’s unique culture. Learn about our values, mission, and the teamwork that drives our success.

Section 2: Navigating Your Role

Job Descriptions

Now let’s get a clear understanding of your responsibilities. Our detailed job descriptions absolutely outline what’s expected of you in your role.

Transitional Phrases

Furthermore, you can explore how your role connects to the bigger picture of our company’s goals.

Training Resources

Continuous learning is key! Access a variety of training materials to enhance your skills and stay ahead in your field.

Section 3: Benefits and Wellness

Health and Wellness Programs

Your well-being matters. Discover our programs designed to keep you healthy and happy, both in and out of the workplace.

Flexible Benefits

In addition, explore the range of benefits you’re entitled to. From healthcare to retirement plans, we’ve got you covered.

Section 4: Communication and Support

Contact Information

Need assistance? Find the right contacts for different departments, ensuring you always have someone to turn to.

Feedback and Suggestions

Your input is invaluable. Learn how to share your ideas and feedback to help us improve and grow together.

Above all, your voice matters

We’re here to listen and make positive changes based on your feedback.

Section 5: Frequently Asked Questions

Common Queries

Definitly get answers to frequently asked questions about various aspects of your job, benefits, and more.

Career Growth

Furthermore, explore opportunities for advancement within the company and the steps to reach your career goals.

Conclusion: Empowering Your Journey

In fact, at FirstOption Workforce Solutions, we believe that when you succeed, we succeed. This Employee Resources page is designed to empower you every step of the way without a doubt.

Finally, help

Whether you’re looking for job-specific details, benefits information, or ways to enhance your skills, you’ll find it all here.

Remember, your growth is our priority.

Of course, as you utilize these resources, you’ll not only excel in your role but also contribute to the vibrant FirstOption community. Let’s embark on this journey together toward success!

Call to Action: Start Exploring!

Begin your journey to success today by always exploring the various sections of our Employee Resources page.

Contact Us

Have questions? Certainly, reach out to our dedicated support team for assistance.